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Privacy Policy
Solus Flyers Privacy Policy
Effective Date: July 21, 2026
At Solus Flyers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal information.
By using our website, requesting a quote, placing an order, applying for employment, becoming a delivery partner, or otherwise interacting with Solus Flyers, you agree to the practices described in this Privacy Policy.
1. Who We Are
Solus Flyers provides professional door hanger design, printing, and distribution services for businesses, charities, non-profit organizations, and community groups throughout Canada.
Our goal is to provide reliable advertising services while respecting the privacy of our customers, employees, contractors, partners, and website visitors.
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
This may include:
- Full name
- Business name
- Mailing address
- Billing address
- Email address
- Telephone number
- Payment information
- Delivery instructions
- Marketing preferences
- Customer support communications
Business Information
When placing advertising orders, we may collect:
- Business logo
- Marketing materials
- Website address
- Social media information
- Flyer artwork
- Business descriptions
- Promotional offers
- Distribution preferences
Website Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookies and similar technologies
Employment & Delivery Applications
If you apply to become a delivery person or business partner, we may collect:
- Name
- Address
- Telephone number
- Email address
- Resume
- Employment history
- References
- Areas available for delivery
- Vehicle information (if applicable)
- Smartphone compatibility
- Any information you voluntarily provide
3. How We Use Your Information
We use your information to:
- Process orders
- Design advertising materials
- Print door hangers
- Schedule flyer distribution
- Process payments
- Send invoices and receipts
- Communicate order updates
- Respond to inquiries
- Improve customer service
- Improve our website
- Recruit employees and contractors
- Evaluate partnership applications
- Prevent fraud
- Meet legal obligations
4. GPS Tracking Information
To maintain quality control and verify flyer distribution, Solus Flyers uses GPS tracking technology for authorized delivery personnel.
GPS information may be collected:
- During active deliveries
- To verify completed delivery routes
- To improve quality assurance
- For internal auditing purposes
GPS information is not collected outside scheduled work activities unless required by the delivery application and authorized by the user.
5. Payment Information
Payments may be processed through secure third-party payment providers.
Solus Flyers does not store complete credit card numbers on our servers.
Payment providers maintain their own privacy and security practices.
6. Marketing Communications
We may send:
- Order confirmations
- Distribution updates
- Promotional offers
- New service announcements
- Discount offers
- Company news
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in our communications.
Transactional emails relating to active orders may still be sent.
7. Cookies
Our website may use cookies to:
- Remember preferences
- Improve website functionality
- Analyze website traffic
- Improve user experience
- Assist with advertising campaigns
Most browsers allow cookies to be disabled, although doing so may affect website functionality.
8. Analytics
We may use website analytics services to understand how visitors use our website.
These services may collect anonymous usage information including:
- Device information
- Browser information
- Geographic region
- Pages viewed
- Time spent on pages
This information helps improve our website and services.
9. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers including:
- Printing companies
- Payment processors
- Shipping companies
- Website hosting providers
- Technology providers
- Email service providers
- Marketing providers
- Delivery management software providers
These organizations only receive the information necessary to perform their services.
10. Legal Disclosure
We may disclose personal information when required by law, including:
- Court orders
- Legal investigations
- Law enforcement requests
- Government regulations
- Protection of our legal rights
- Prevention of fraud
11. Protecting Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
12. Data Retention
We retain information only for as long as reasonably necessary to:
- Complete orders
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Information no longer required is securely deleted or anonymized where appropriate.
13. Children's Privacy
Our services are intended for businesses, organizations, and adults.
We do not knowingly collect personal information directly from children under the age required by applicable privacy laws without appropriate consent.
If we become aware that personal information has been collected improperly, we will take reasonable steps to remove it.
14. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any website they visit.
15. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion where legally permitted
- Withdraw consent where applicable
- Request information about how your data is used
- File a complaint with the appropriate privacy authority
Requests may require verification of identity.
Canadian Privacy Compliance
Solus Flyers is committed to complying with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.
17. International Visitors
If you access our website from outside Canada, you understand that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When significant changes are made, the revised version will be posted on our website with an updated Effective Date.
Continued use of our services after changes have been posted constitutes acceptance of the revised Privacy Policy.
19. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Solus Flyers
Email: hello@solusflyers.ca
Phone: (833) 330-0999
Website: solusflyers.ca
Mailing Address:
101-1601 Paris Street
Sudbury, Ontario, Canada
P3E 5N3
20. Consent
By using the Solus Flyers website, placing an order, submitting information, applying for employment, applying to become a delivery contractor or business partner, or otherwise interacting with Solus Flyers, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
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